KnowMyPay

Contact

Corrections, calculator requests and questions about sources are all welcome. Reports of an incorrect figure are treated as the highest priority.

Email

[email protected]

Enquiries are answered as promptly as possible. Please allow a few working days for a reply.

Reporting an incorrect figure

To investigate a discrepancy we need to reproduce it. Please include the name of the calculator, the figures entered, the result shown, and the figure you expected together with its source. Confirmed errors are corrected and the review date on the affected tool is updated.

Requesting a calculator

If working something out required piecing together several official pages by hand, that is the kind of tool this site exists to build. Describe the question you were trying to answer and the circumstances it applied to.

What we cannot help with

We cannot provide personal tax or financial advice, advise on an individual set of circumstances, or act on your behalf with HM Revenue and Customs. Personal financial advice is a regulated activity and this site is not authorised to give it.

For matters concerning your own tax position, contact HM Revenue and Customs directly. For free and impartial guidance backed by government, see MoneyHelper. For help with debt, Citizens Advice and StepChange both provide free support.

Press and permissions

Requests to cite or reproduce material from this site should be sent to the address above, stating the intended use.

Privacy and legal

Information sent to us is used only to respond to the enquiry. See the privacy policy for how data is handled, and the terms and disclaimer for the basis on which figures are provided.